Q: How do I connect my provider account?

During onboarding, or from the Settings page, click the "Connect" button next to your provider. You will be redirected to the provider to authorise GitPort. Once authorised, your repositories and notifications will be synced automatically.

Question 1

What is GitPort?

Accepted Answer

GitPort is a unified Git dashboard that connects your GitHub and GitLab accounts in one place. You can view and manage your repositories, pull requests, issues, and notifications from all connected providers without switching between tabs or tools.

Question 2

Which Git providers are supported?

Accepted Answer

GitHub and GitLab are fully supported. We are also evaluating support for additional providers such as Gitea.

Question 3

How do I connect my provider account?

Accepted Answer

During onboarding, or from the Settings page, click the &#34;Connect&#34; button next to your provider. You will be redirected to the provider to authorise GitPort. Once authorised, your repositories and notifications will be synced automatically.

Question 4

Can I connect multiple provider accounts?

Accepted Answer

Yes. You can connect multiple provider accounts to a single GitPort account. All data from every connected account is unified in the same dashboard.Note that this requires a Pro subscription.

Question 5

How do I sync pull requests and issues?

Accepted Answer

Once you have connected your provider accounts, GitPort will automatically sync your repositories. Then, during onboarding or from the Settings page, you can select the repositories you want to sync the pull requests and issues for.

Question 6

What actions can I perform on pull requests and issues?

Accepted Answer

You can comment, approve, request changes, merge pull requests, add and remove labels and assignees, subscribe or unsubscribe from notifications, and more — all directly from GitPort without visiting a provider.

Question 7

How does data syncing work?

Accepted Answer

GitPort uses webhooks to receive real-time updates from your connected providers. A scheduled background sync also runs periodically to catch any changes that may have been missed. You can also trigger a manual refresh from any index or detail page.

Question 8

Is my data secure?

Accepted Answer

Yes. We take security seriously. OAuth access tokens are encrypted at rest and used solely to make API calls on your behalf — they are never shared with third parties. We only store the data needed to power the unified dashboard. All traffic is served over HTTPS, and we apply appropriate technical and organisational measures to protect your account. You can disconnect any provider and revoke GitPort's access at any time from your provider's settings.

Question 9

Is GitPort free to use?

Accepted Answer

Yes, GitPort has a free plan. The free plan supports one connected provider account. Upgrading to Pro unlocks unlimited connected accounts and additional features such as email notifications. Visit the pricing section on our homepage, or the upgrade page in your account settings, for the full comparison.

Question 10

Can I delete my account?

Accepted Answer

Yes. You can request account deletion from your My Account page. Your account will be marked for deletion and permanently erased within 7 days. Note that some data — such as repository, pull request, and issue data — may be shared with other GitPort users who have access to the same repositories. That shared data is only deleted once the last user with access removes it or deletes their account.

Question 11

How do I get help or report a bug?

Accepted Answer

You can reach our support team via the support centre. Response times depend on your plan: Pro subscribers can expect a reply within 1–2 business days; free plan users within 5 business days.

Frequently asked questions