Q: How do I connect my provider account?

During onboarding, or from the Settings page, click the "Connect" button next to your provider. You will be redirected to the provider to authorise GitPort. Once authorised, your repositories and notifications will be synced automatically.

Question 1

What is GitPort?

Accepted Answer

GitPort is a unified Git dashboard that connects your GitHub, GitLab, Gitea, Codeberg, and Forgejo accounts in one place. You can view and manage your repositories, pull requests, issues, notifications, workflow runs, and vulnerabilities from all connected providers without switching between tabs or tools.

Question 2

Which Git providers are supported?

Accepted Answer

GitHub, GitLab, Gitea, Codeberg, and Forgejo are all fully supported. You can also connect self-hosted instances of GitLab, Gitea, and Forgejo using a custom base URL.

Question 3

How do I connect my provider account?

Accepted Answer

During onboarding, or from the Settings page, click the &#34;Connect&#34; button next to your provider. You will be redirected to the provider to authorise GitPort. Once authorised, your repositories and notifications will be synced automatically.

Question 4

Can I connect multiple provider accounts?

Accepted Answer

Yes. You can connect multiple provider accounts — even from the same or different providers — to a single GitPort account. All data from every connected account is unified in the same dashboard.Free accounts can connect 1 provider account; Pro accounts can connect an unlimited number.

Question 5

Can I connect a self-hosted provider instance?

Accepted Answer

Yes, with a Pro subscription — for GitLab, Gitea, and Forgejo. From Settings > Connected Accounts, choose your provider and enter its custom base URL to connect. GitHub and Codeberg are only available via their public, hosted instances.

Question 6

How do I sync pull requests and issues?

Accepted Answer

Once you have connected your provider accounts, GitPort will automatically sync your repositories. Then, during onboarding or from the Settings page, you can select the repositories you want to sync pull requests, issues, workflow runs, and vulnerabilities for.Free accounts can select up to 5 repositories; Pro accounts have no limit.

Question 7

What actions can I perform on pull requests and issues?

Accepted Answer

You can comment, approve, request changes, merge pull requests, add and remove labels, assignees, reviewers, and milestones, subscribe or unsubscribe from notifications, and more — all directly from GitPort without visiting a provider.

Question 8

How does data syncing work?

Accepted Answer

A scheduled background sync runs periodically to keep your data up to date, and you can trigger a manual refresh from any index or detail page at any time.Pro accounts additionally get real-time updates via webhooks, so changes from your providers appear in GitPort within seconds.

Question 9

Is my data secure?

Accepted Answer

Yes. We take security seriously. OAuth access tokens are encrypted at rest and used solely to make API calls on your behalf — they are never shared with third parties. We only store the data needed to power the unified dashboard. All traffic is served over HTTPS, and we apply appropriate technical and organisational measures to protect your account. You can disconnect any provider and revoke GitPort's access at any time from your provider's settings.

Question 10

What is the difference between the Free and Pro plans?

Accepted Answer

Free gives you pull requests, issues, notifications, and repositories for 1 connected provider account and up to 5 repositories. Pro removes those limits and adds real-time sync via webhooks, email notification digests, repository workflow runs, vulnerability tracking, and self-hosted provider instances (GitLab, Gitea, and Forgejo).Paid subscriptions are not yet available. GitPort is currently in early access, and we will announce clearly when paid plans launch, with plenty of notice before anything changes.

Question 11

Can I delete my account?

Accepted Answer

Yes. You can request account deletion through Settings > Account. Your account will be marked for deletion and permanently erased within 7 days. Note that some data — such as repository, pull request, and issue data — may be shared with other GitPort users who have access to the same repositories. That shared data is only deleted once the last user with access removes it or deletes their account.

Question 12

When will paid plans be available?

Accepted Answer

Paid plans are not yet available, but are coming soon. GitPort is currently in early access and invitation only, and free to use during this phase. When paid plans launch, we will announce it clearly, and existing users will have plenty of time to review the options before anything changes.

Question 13

How do I get help or report a bug?

Accepted Answer

You can reach our support team via the support centre, or use the floating support button available throughout the app to start a chat, report a bug, or request a feature. We aim to respond within a few business days.

Frequently asked questions